Need Help-Unresponsive Script

Posted Fri, 02/06/2009 - 22:33 by jkimwright

When we try to deselect menu items, the boxes won't uncheck after you hit save and this error pops up:

Unresponsive Script

A script on this page may be busy, or it may have stopped responding. you can stop the script now, or you cna continue to see if the script will complete. Script:
http://mysite.com/misc/jquery.js?z:13

And a checkbox to either continue or stop the script.

We got this earlier with moving blocks but it seems to have resolved.

We're stuck now so immediate help would be greatly appreciated!

Your rating: None Average: 4.5 (2 votes)

Comments

jQuery modules?

by JuliaKM - 02/06/2009 - 23:55

What modules are you using that rely on jQuery? Did you install a jQuery plugin?

Another option is that it's with your theme. I would take the following steps.

1) Switch to a different theme temporarily and see if the problem goes away.

2) If the problem doesn't go away, then it's probably related to a module. You'll need to go through each module that adds javascript and disable until the problem goes away.

Here are the two I noticed that add .js files:
cumulus
user relationships

jQuery modules?

by jkimwright - 02/07/2009 - 00:41

Thanks, Julia. We've got jquery plug-in installed.

We're afraid to change themes because of how much we have built so many blocks into Tapestry and we don't want to lose them.

We're disabling the modules one by one.

We also have a validation error that comes up sometimes that says validation error, please try again. If this error persists, please contact the site administrator...which would be us.

Firebug

by JuliaKM - 02/07/2009 - 12:53

I can understand about not wanting to disable the theme. One thing you might do is copy the whole site to your local computer (if you haven't already) and create a testing version.

I would also recommend playing around with Firebug. If you enable the Script panel, you'll be able to see where the javascript errors are coming from.

Also, have you entered any custom PHP into a block? That could also be triggering the error.

I found a few people on Drupal.org with similar problems:
http://drupal.org/node/240828
http://drupal.org/node/247039#comment-808713

Closing the loop

by Anonymous - 02/13/2009 - 15:48

Just to close the loop on this one in case someone searches and finds it. Here is how it was resolved:

Recompiled Apache & PHP, updated PHP to newest version.
Also changed a few resource limit settings in server php.ini and checked PHP MySQL settings.

The problem went away but not sure what tweak made the difference.

Great

by Anonymous - 02/13/2009 - 16:57

How did you figure this one out?

Reduced the number of menu items

by Dellinger - 02/13/2009 - 23:10

I think what really did the trick was reducing the number of menu items on the page. This was accomplished by moving a bunch of menu items to another menu. Whatever it was it worked.

A similar problem on the permissions and blocks pages was solved the same way. With permission, permissions were changed role by role versus the full permissions page. With blocks some unneeded blocks were just deleted.

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